---
description: Compare SOFTWater vs SilverBlaze Customer Portal. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SOFTWater vs SilverBlaze Customer Portal Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [SOFTWater \<span\>vs\</span\> SilverBlaze Customer Portal](https://www.capterra.ca/compare/17163/154122/softwater/vs/capricorn)

# Compare SOFTWater vs SilverBlaze Customer Portal

Canonical: https://www.capterra.ca/compare/17163/154122/softwater/vs/capricorn

> Detailed comparison between SOFTWater and SilverBlaze Customer Portal. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SOFTWater | SilverBlaze Customer Portal |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 29 | 15 |
| **Starting Price** | US$995.00 | $20,000.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Documentation |

## Best for

### SOFTWater

Our main focus is on Utility Companies: including but not limited to Water, Gas, Electric, Sewer and Sanitation.

### SilverBlaze Customer Portal

SilverBlaze is a web portal solution built specifically for utility providers who strive to increase customer engagement, improve billing \&amp; payments, and to reduce strain on internal resources.

## Key features

### SOFTWater

- ACH Payment Processing
- Billing & Invoicing
- Customer Management
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Penalty/Cut-Off Processing
- Rate Management
- Work Order Management

### SilverBlaze Customer Portal

- Autofill
- Billing & Invoicing
- Content Management System (CMS) Software
- Customer Management
- File Sharing Software
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Full Text Search
- Meter Data Management
- Metered Billing
- Monitoring
- Non-Metered Billing
- Online Payments
- Penalty/Cut-Off Processing
- Process/Workflow Automation
- Rate Management
- Work Order Management

## Links

- [View SOFTWater Profile](https://www.capterra.ca/software/17163/softwater)
- [View SilverBlaze Customer Portal Profile](https://www.capterra.ca/software/154122/capricorn)
- [View Original Comparison](https://www.capterra.ca/compare/17163/154122/softwater/vs/capricorn)

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