---
description: Compare IT Glue vs ProProfs Knowledge Base. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IT Glue vs ProProfs Knowledge Base Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IT Documentation Software](/directory/33755/it-documentation/software) > [IT Glue \<span\>vs\</span\> ProProfs Knowledge Base](https://www.capterra.ca/compare/170401/200137/itglue/vs/proprofs-knowledge-base)

# Compare IT Glue vs ProProfs Knowledge Base

Canonical: https://www.capterra.ca/compare/170401/200137/itglue/vs/proprofs-knowledge-base

> Detailed comparison between IT Glue and ProProfs Knowledge Base. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | IT Glue | ProProfs Knowledge Base |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 342 | 29 |
| **Starting Price** | US$29.00 | US$79.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### IT Glue

IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation.

### ProProfs Knowledge Base

ProProfs Knowledge Base software is designed for small-sized businesses, as well as large enterprises, operating across a spectrum of industries.

## Key features

### IT Glue

- API
- Access Controls/Permissions
- Activity Tracking
- Checklists
- Collaboration Tools
- Commenting/Notes
- Credential Management
- Customizable Reports
- Document Capture
- Document Management Software
- File Sharing Software
- Full Text Search
- IT Asset Tracking
- IT Reporting
- Knowledge Management Software
- Reporting/Analytics
- SSL Security
- Search/Filter
- Templates
- Workflow Management Software

### ProProfs Knowledge Base

- API
- Access Controls/Permissions
- Activity Tracking
- Checklists
- Collaboration Tools
- Commenting/Notes
- Credential Management
- Customizable Reports
- Document Capture
- Document Management Software
- File Sharing Software
- Full Text Search
- IT Asset Tracking
- IT Reporting
- Knowledge Management Software
- Reporting/Analytics
- SSL Security
- Search/Filter
- Templates
- Workflow Management Software

## Links

- [View IT Glue Profile](https://www.capterra.ca/software/170401/itglue)
- [View ProProfs Knowledge Base Profile](https://www.capterra.ca/software/200137/proprofs-knowledge-base)
- [View Original Comparison](https://www.capterra.ca/compare/170401/200137/itglue/vs/proprofs-knowledge-base)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"IT Glue vs ProProfs Knowledge Base Comparison - Capterra Canada 2026","description":"Compare IT Glue vs ProProfs Knowledge Base. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/170401/200137/itglue/vs/proprofs-knowledge-base","about":[{"@id":"https://www.capterra.ca/software/170401/itglue#software"},{"@id":"https://www.capterra.ca/software/200137/proprofs-knowledge-base#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/170401/200137/itglue/vs/proprofs-knowledge-base#breadcrumblist"},"@id":"https://www.capterra.ca/compare/170401/200137/itglue/vs/proprofs-knowledge-base#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"IT Glue","description":"IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Each piece of documentation can be linked to the others, making for a seamless experience where your team has everything they need at their fingertips, without toggling between multiple applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/50f9c497-9836-4c35-8096-0aa9ba7cc4e3.png","url":"https://www.capterra.ca/software/170401/itglue","@id":"https://www.capterra.ca/software/170401/itglue#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":342},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"ProProfs Knowledge Base","description":"ProProfs Knowledge Base is an easy-to-use tool that can be used to create a knowledge base, FAQs, help centers, documentation, and manuals. Right from authoring and designing to publishing and user management, the tool is your perfect partner across all stages of content creation. \n\n100+ settings and integrations, detailed reports, and advanced user management are some of the noteworthy features of ProProfs Knowledge Base software.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95737ea7-6100-4ca6-a74e-4daaeff388f8.png","url":"https://www.capterra.ca/software/200137/proprofs-knowledge-base","@id":"https://www.capterra.ca/software/200137/proprofs-knowledge-base#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":29},"offers":{"price":"79","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.capterra.ca/compare/170401/200137/itglue/vs/proprofs-knowledge-base#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Documentation Software","position":2,"item":"/directory/33755/it-documentation/software","@type":"ListItem"},{"name":"IT Glue vs ProProfs Knowledge Base","position":3,"item":"https://www.capterra.ca/compare/170401/200137/itglue/vs/proprofs-knowledge-base","@type":"ListItem"}]}]}
</script>