---
description: Compare HelpWire vs UltraVNC. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpWire vs UltraVNC Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [HelpWire \<span\>vs\</span\> UltraVNC](https://www.capterra.ca/compare/169762/194009/helpwire/vs/ultravnc)

# Compare HelpWire vs UltraVNC

Canonical: https://www.capterra.ca/compare/169762/194009/helpwire/vs/ultravnc

> Detailed comparison between HelpWire and UltraVNC. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HelpWire | UltraVNC |
| **Overall rating** | 4.9/5 | 4.3/5 |
| **Total Reviews** | 79 | 44 |
| **Starting Price** | US$0.00 | - |
| **Free Trial** | No | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | Live Online, Documentation, Videos | - |

## Best for

### HelpWire

Small and Medium-sized Businesses&#10;Small Business Owner&#10;IT Support Companies&#10;Help Desk Support Teams&#10;Managed Service Providers&#10;Technology Consultants&#10;IT Managers&#10;System Administrators

### UltraVNC

On-premise remote support platform that helps IT departments and remote computer support companies control PCs via remote access, transfer files, configure access with keys and passwords and more.

## Key features

### HelpWire

- API
- Chat/Messaging
- Customizable Branding
- Diagnostic Tools
- File Sharing Software
- File Transfer
- Real-Time Chat
- Remote Access/Control
- Reporting/Analytics
- SSL Security
- Screen Sharing Software
- Session Transfer
- User Management

### UltraVNC

- Access Controls/Permissions
- Chat/Messaging
- File Sharing Software
- File Transfer
- IT, Server & Network Monitoring Software
- Multi-Channel Communication
- Multiple User Accounts
- Real-Time Chat
- Real-Time Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Screen Sharing Software
- User Management

## Links

- [View HelpWire Profile](https://www.capterra.ca/software/169762/helpwire)
- [View UltraVNC Profile](https://www.capterra.ca/software/194009/ultravnc)
- [View Original Comparison](https://www.capterra.ca/compare/169762/194009/helpwire/vs/ultravnc)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HelpWire vs UltraVNC Comparison - Capterra Canada 2026","description":"Compare HelpWire vs UltraVNC. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/169762/194009/helpwire/vs/ultravnc","about":[{"@id":"https://www.capterra.ca/software/169762/helpwire#software"},{"@id":"https://www.capterra.ca/software/194009/ultravnc#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/169762/194009/helpwire/vs/ultravnc#breadcrumblist"},"@id":"https://www.capterra.ca/compare/169762/194009/helpwire/vs/ultravnc#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"HelpWire","description":"HelpWire is a remote desktop service designed for businesses and independent IT consultants. It offers user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. With HelpWire, IT support services become more streamlined, enhancing the productivity of customer support teams of all sizes. Technicians can instantly access their clients' computers, allowing for direct and timely issue resolution, negating the need for expensive and time-intensive on-site visits.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/facc2d2c-58cb-471f-83eb-d98a244a175e.png","url":"https://www.capterra.ca/software/169762/helpwire","@id":"https://www.capterra.ca/software/169762/helpwire#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":79},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise"},{"name":"UltraVNC","description":"UltraVNC is a free remote desktop software that allows users to remotely access and control Windows PCs over a network or the internet. The open-source program utilizes VNC technology to display one computer's screen on another and provides functionality to control the remote PC with your local mouse and keyboard. UltraVNC offers cross-platform compatibility and includes features like file transfer and encryption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7a57dd12-05bf-4bd7-b818-b80c7e44dfdd.png","url":"https://www.capterra.ca/software/194009/ultravnc","@id":"https://www.capterra.ca/software/194009/ultravnc#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":44},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.ca/compare/169762/194009/helpwire/vs/ultravnc#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/30928/remote-support/software","@type":"ListItem"},{"name":"HelpWire vs UltraVNC","position":3,"item":"https://www.capterra.ca/compare/169762/194009/helpwire/vs/ultravnc","@type":"ListItem"}]}]}
</script>