---
description: Compare Zoho Desk vs Loop Email. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho Desk vs Loop Email Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Zoho Desk \<span\>vs\</span\> Loop Email](https://www.capterra.ca/compare/169505/178765/zoho-desk/vs/loop-the-email-messenger)

# Compare Zoho Desk vs Loop Email

Canonical: https://www.capterra.ca/compare/169505/178765/zoho-desk/vs/loop-the-email-messenger

> Detailed comparison between Zoho Desk and Loop Email. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Desk | Loop Email |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 2211 | 11 |
| **Starting Price** | US$20.00 | US$12.50 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Zoho Desk

Zoho Desk is used by customer service departments, help desk agents, IT support teams, call centers, field service technicians, and SaaS businesses of all sizes across multiple industries.

### Loop Email

Teams and businesses that work on email, including customer service teams, customer success, sales, marketing, management teams and more.

## Key features

### Zoho Desk

- @mentions
- Access Controls/Permissions
- Assignment Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Content Management System (CMS) Software
- Document Management Software
- File Sharing Software
- Inbox Management
- Multi-Channel Communication
- Multiple User Accounts
- Reporting & Statistics
- Reporting/Analytics
- Routing
- Search/Filter
- Support Ticket Management
- Task Management Software
- Workflow Management Software

### Loop Email

- @mentions
- Access Controls/Permissions
- Assignment Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Content Management System (CMS) Software
- Document Management Software
- File Sharing Software
- Inbox Management
- Multi-Channel Communication
- Multiple User Accounts
- Reporting & Statistics
- Reporting/Analytics
- Routing
- Search/Filter
- Support Ticket Management
- Task Management Software
- Workflow Management Software

## Links

- [View Zoho Desk Profile](https://www.capterra.ca/software/169505/zoho-desk)
- [View Loop Email Profile](https://www.capterra.ca/software/178765/loop-the-email-messenger)
- [View Original Comparison](https://www.capterra.ca/compare/169505/178765/zoho-desk/vs/loop-the-email-messenger)

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