---
description: Compare SurveySparrow vs Ovation. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveySparrow vs Ovation Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/33235/form-builder/software) > [SurveySparrow \<span\>vs\</span\> Ovation](https://www.capterra.ca/compare/168823/181479/surveysparrow/vs/ovation)

# Compare SurveySparrow vs Ovation

Canonical: https://www.capterra.ca/compare/168823/181479/surveysparrow/vs/ovation

> Detailed comparison between SurveySparrow and Ovation. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveySparrow | Ovation |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 122 | 18 |
| **Starting Price** | - | US$99.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### SurveySparrow

SurveySparrow targets Customer Experience, Marketing, Product, HR, IT, Sales, and Operations Managers across BFSI, Retail, IT, Healthcare, Automotive, Media, Government, Education, Hospitality, and E-

### Ovation

Built for restaurants — from independents to multi-unit and enterprise brands — that want more guest feedback, real-time recovery of unhappy guests, stronger online ratings, and higher retention

## Key features

### SurveySparrow

- API
- Chat/Messaging
- Customizable Reports
- Engagement Tracking
- Mobile Survey
- Multi-Channel Communication
- Offline Response Collection
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Response Quotas
- Site Intercept Survey
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Workflow Management Software

### Ovation

- API
- Chat/Messaging
- Customizable Reports
- Engagement Tracking
- Mobile Survey
- Multi-Channel Communication
- Offline Response Collection
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Response Quotas
- Site Intercept Survey
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Workflow Management Software

## Links

- [View SurveySparrow Profile](https://www.capterra.ca/software/168823/surveysparrow)
- [View Ovation Profile](https://www.capterra.ca/software/181479/ovation)
- [View Original Comparison](https://www.capterra.ca/compare/168823/181479/surveysparrow/vs/ovation)

-----

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