---
description: Compare Microsoft Teams vs Zoom Phone. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: Microsoft Teams vs Zoom Phone Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Remote Work Software](/directory/31855/remote-work/software) > [Microsoft Teams \<span\>vs\</span\> Zoom Phone](https://www.capterra.ca/compare/168668/208535/microsoft-teams/vs/zoom-phone)

# Compare Microsoft Teams vs Zoom Phone

Canonical: https://www.capterra.ca/compare/168668/208535/microsoft-teams/vs/zoom-phone

> Detailed comparison between Microsoft Teams and Zoom Phone. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft Teams | Zoom Phone |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 10941 | 243 |
| **Starting Price** | US$4.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Microsoft Teams

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

### Zoom Phone

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

## Key features

### Microsoft Teams

- API
- Access Controls/Permissions
- Alerts/Notifications
- Call Conferencing
- Call Recording Software
- Call Routing
- Call Transfer
- Conferencing
- Contact Management Software
- Host Controls
- Mobile Access
- Multi-Channel Communication
- On-Demand Webcasting
- Online Voice Transmission
- Recording
- Scheduling Software
- Video Conferencing Software
- Voice Mail

### Zoom Phone

- API
- Access Controls/Permissions
- Alerts/Notifications
- Call Conferencing
- Call Recording Software
- Call Routing
- Call Tracking Metrics
- Call Transfer
- Computer Telephony Integration
- Conferencing
- Contact Management Software
- Mobile Access
- Multi-Channel Communication
- Online Voice Transmission
- Recording
- Video Conferencing Software
- Voice Mail

## Links

- [View Microsoft Teams Profile](https://www.capterra.ca/software/168668/microsoft-teams)
- [View Zoom Phone Profile](https://www.capterra.ca/software/208535/zoom-phone)
- [View Original Comparison](https://www.capterra.ca/compare/168668/208535/microsoft-teams/vs/zoom-phone)

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