---
description: Compare tawk.to vs Zendesk Talk. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: tawk.to vs Zendesk Talk Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [tawk.to \<span\>vs\</span\> Zendesk Talk](https://www.capterra.ca/compare/167792/1024298/tawk-to/vs/zendesk-talk)

# Compare tawk.to vs Zendesk Talk

Canonical: https://www.capterra.ca/compare/167792/1024298/tawk-to/vs/zendesk-talk

> Detailed comparison between tawk.to and Zendesk Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | tawk.to | Zendesk Talk |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 343 | 21 |
| **Starting Price** | US$0.00 | US$49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### tawk.to

Businesses that wish to communicate with customers and visitors on their website, mobile app or from a free customizable page.

### Zendesk Talk

\-

## Key features

### tawk.to

- API
- Canned Responses
- Chat/Messaging
- File Sharing Software
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Monitoring
- Reporting/Analytics
- Screen Sharing Software
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing

### Zendesk Talk

- Automatic Call Distribution
- Call Logging
- Call Recording Software
- Call Scripting
- Call Tagging
- Chat/Messaging
- Computer Telephony Integration
- Contact Management Software
- Multi-Channel Communication
- Queue Management
- Real-Time Monitoring
- Reporting/Analytics
- Support Ticket Management

## Links

- [View tawk.to Profile](https://www.capterra.ca/software/167792/tawk-to)
- [View Zendesk Talk Profile](https://www.capterra.ca/software/1024298/zendesk-talk)
- [View Original Comparison](https://www.capterra.ca/compare/167792/1024298/tawk-to/vs/zendesk-talk)

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