15 years helping Canadian businesses
choose better software

Alvaria Cloud vs Enghouse Contact Center

US$90.00/year
US$65.00/month

Overall

4.3 (18)

Overall

4.5 (21)
Companies that need a cloud contact center or workforce optimization solution for 150+ agents.
Full Market Coverage: from 10-1000's of agents. Verticals include: FI, Healthcare, Gov’t, Public Sector, Utilities, Education, eCommerce & Retail, Manufacturing, Transportation & Logistics, Service
10/10
  • Automated Routing
  • Blended Call Center
  • Call Logging
  • Call Monitoring
  • Call Recording Software
  • Call Scripting
  • Chatbot Software
  • Live Chat Software
  • Real-Time Data
  • Workforce Management Software
10/10
  • Automated Routing
  • Blended Call Center
  • Call Logging
  • Call Monitoring
  • Call Recording Software
  • Call Scripting
  • Chatbot Software
  • Live Chat Software
  • Real-Time Data
  • Workforce Management Software
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat