---
description: Compare Text Request vs Instasent. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs Instasent Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Text Request \<span\>vs\</span\> Instasent](https://www.capterra.ca/compare/167015/211336/text-request/vs/instasent)

# Compare Text Request vs Instasent

Canonical: https://www.capterra.ca/compare/167015/211336/text-request/vs/instasent

> Detailed comparison between Text Request and Instasent. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | Instasent |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 1193 | 14 |
| **Starting Price** | US$59.00 | €0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Instasent

DTC and eCommerce brands — from startups to global retailers — use Instasent to boost engagement and sales with AI-driven, data-powered SMS marketing. Automate campaigns, personalize messages, and lau

## Key features

### Text Request

- 2-Way Messaging
- API
- Alerts/Notifications
- Automated Responses
- Campaign Scheduling
- Communication Management
- Contact Management Software
- Customer Segmentation
- Customizable Templates
- Interaction Tracking
- Mass Texting
- Message Personalization
- Mobile Coupons
- Multi-Language
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Text-to-Win
- Third-Party Integrations

### Instasent

- 2-Way Messaging
- API
- Alerts/Notifications
- Automated Responses
- Campaign Scheduling
- Communication Management
- Contact Management Software
- Customer Segmentation
- Customizable Templates
- Interaction Tracking
- Mass Texting
- Message Personalization
- Mobile Coupons
- Multi-Language
- Natural Language Processing
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Text-to-Win
- Third-Party Integrations

## Links

- [View Text Request Profile](https://www.capterra.ca/software/167015/text-request)
- [View Instasent Profile](https://www.capterra.ca/software/211336/instasent)
- [View Original Comparison](https://www.capterra.ca/compare/167015/211336/text-request/vs/instasent)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Text Request vs Instasent Comparison - Capterra Canada 2026","description":"Compare Text Request vs Instasent. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/167015/211336/text-request/vs/instasent","about":[{"@id":"https://www.capterra.ca/software/167015/text-request#software"},{"@id":"https://www.capterra.ca/software/211336/instasent#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/167015/211336/text-request/vs/instasent#breadcrumblist"},"@id":"https://www.capterra.ca/compare/167015/211336/text-request/vs/instasent#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.capterra.ca/#website"}},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive texts without losing voice capabilities.\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.ca/software/167015/text-request","@id":"https://www.capterra.ca/software/167015/text-request#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"Instasent","description":"Instasent is the all-in-one AI-powered SMS Marketing platform built for DTC and eCommerce brands that want to sell more — without spending more on ads.\n\n📈 Create, send, and optimize data-driven SMS campaigns that boost sales and build customer loyalty.\n\n✨ Everything you need, all in one place:\n🌍 Send messages to 180+ countries\n🤖 AI Campaign &amp; Copy Generator in seconds\n💬 Smart automations and real-time flows\n📊 Advanced segmentation and predictive analytics\n🔗 Seamless integrations with Shopify, Klaviyo, and more\n\n🚀 Over 5,000+ brands trust Instasent to skyrocket their revenue with SMS.\nYou could be next.\n\nTry it FREE for 15 days and see how to multiply your sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d6a755cf-9df5-4297-9912-99ebb0c1c497.png","url":"https://www.capterra.ca/software/211336/instasent","@id":"https://www.capterra.ca/software/211336/instasent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":14},"offers":{"price":"0","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/compare/167015/211336/text-request/vs/instasent#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Text Request vs Instasent","position":3,"item":"https://www.capterra.ca/compare/167015/211336/text-request/vs/instasent","@type":"ListItem"}]}]}
</script>