---
description: Compare Text Request vs JivoChat. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs JivoChat Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request \<span\>vs\</span\> JivoChat](https://www.capterra.ca/compare/167015/178227/text-request/vs/jivochat)

# Compare Text Request vs JivoChat

Canonical: https://www.capterra.ca/compare/167015/178227/text-request/vs/jivochat

> Detailed comparison between Text Request and JivoChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | JivoChat |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 1193 | 105 |
| **Starting Price** | US$59.00 | US$19.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### JivoChat

Website owners who wants to speak with their visitors: ecommerces, institutional websites, blogs, real state companies, schools, colleges and universities, shopping malls and pretty much any company.

## Key features

### Text Request

- API
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management Software
- Customer History
- File Sharing Software
- Inbox Management
- Mobile Access
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Monitoring
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Surveys & Feedback
- Transcripts/Chat History
- Video Conferencing Software

### JivoChat

- API
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management Software
- Customer History
- File Sharing Software
- Inbox Management
- Mobile Access
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Monitoring
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Surveys & Feedback
- Transcripts/Chat History
- Video Conferencing Software

## Links

- [View Text Request Profile](https://www.capterra.ca/software/167015/text-request)
- [View JivoChat Profile](https://www.capterra.ca/software/178227/jivochat)
- [View Original Comparison](https://www.capterra.ca/compare/167015/178227/text-request/vs/jivochat)

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