---
description: Compare Text Request vs SmartCOMM. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs SmartCOMM Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Text Request \<span\>vs\</span\> SmartCOMM](https://www.capterra.ca/compare/167015/168840/text-request/vs/smartcomm)

# Compare Text Request vs SmartCOMM

Canonical: https://www.capterra.ca/compare/167015/168840/text-request/vs/smartcomm

> Detailed comparison between Text Request and SmartCOMM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | SmartCOMM |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 1193 | 1 |
| **Starting Price** | US$59.00 | US$35,000.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Documentation |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### SmartCOMM

Smart Communications core markets include Insurance, Financial Services (including Retail Banking), and Healthcare. In addition, we also serve the Retail, Government, Manufacturing and Travel sectors.

## Key features

### Text Request

- API
- Batch Communications
- Campaign Scheduling
- File Sharing Software
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Personalization Software
- Polls/Voting
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Reminders
- Review Monitoring
- SMS Messaging
- Scheduled Messaging
- Surveys & Feedback
- Template Management

### SmartCOMM

- Batch Communications
- Content Management System (CMS) Software
- Interactive Content
- Multi-Channel Communication
- Personalization Software
- SMS Messaging
- Template Management

## Links

- [View Text Request Profile](https://www.capterra.ca/software/167015/text-request)
- [View SmartCOMM Profile](https://www.capterra.ca/software/168840/smartcomm)
- [View Original Comparison](https://www.capterra.ca/compare/167015/168840/text-request/vs/smartcomm)

-----

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