---
description: Compare Text Request vs Knock. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs Knock Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Text Request \<span\>vs\</span\> Knock](https://www.capterra.ca/compare/167015/1077358/text-request/vs/Knock)

# Compare Text Request vs Knock

Canonical: https://www.capterra.ca/compare/167015/1077358/text-request/vs/Knock

> Detailed comparison between Text Request and Knock. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | Knock |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 1193 | 0 |
| **Starting Price** | US$59.00 | US$0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Knock

Engineering, product, and growth teams at SaaS companies looking to drive engagement, growth, and retention with a comprehensive, multi-channel notification system.

## Key features

### Text Request

- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Batch Communications
- Chat/Messaging
- Collaboration Tools
- Customer History
- Interaction Tracking
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Personalization Software
- Real-Time Data
- Reporting & Statistics
- SMS Messaging
- Template Management
- Third-Party Integrations

### Knock

- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Batch Communications
- Chat/Messaging
- Collaboration Tools
- Content Management System (CMS) Software
- Customer History
- Interaction Tracking
- Multi-Channel Communication
- Multi-Language
- Personalization Software
- Reporting & Statistics
- SMS Messaging
- Template Management
- Third-Party Integrations

## Links

- [View Text Request Profile](https://www.capterra.ca/software/167015/text-request)
- [View Knock Profile](https://www.capterra.ca/software/1077358/Knock)
- [View Original Comparison](https://www.capterra.ca/compare/167015/1077358/text-request/vs/Knock)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Text Request vs Knock Comparison - Capterra Canada 2026","description":"Compare Text Request vs Knock. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/167015/1077358/text-request/vs/Knock","about":[{"@id":"https://www.capterra.ca/software/167015/text-request#software"},{"@id":"https://www.capterra.ca/software/1077358/Knock#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/167015/1077358/text-request/vs/Knock#breadcrumblist"},"@id":"https://www.capterra.ca/compare/167015/1077358/text-request/vs/Knock#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.ca/#organization"},"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA"},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive texts without losing voice capabilities.\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.ca/software/167015/text-request","@id":"https://www.capterra.ca/software/167015/text-request#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1193,"ratingValue":4.6},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"Knock","description":"Knock is a product and customer messaging infrastructure software that enables sending cross-channel notifications and lifecycle messages. The platform features a notification engine for building notification workflows while respecting user attention. Knock includes template management, preference controls, cross-channel analytics, and in-app component libraries with SDKs available in multiple programming languages including Node, Python, Ruby, and Go. \n\nThe system provides version control, observability tools, and integration capabilities to help development teams test, deploy, and maintain notification systems. Knock delivers messages at scale with high uptime and includes management APIs and CLI tools for local and remote development workflows, allowing teams to make changes without impacting production environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a428b3cc-76fd-4f29-93bf-18944e581e20.png","url":"https://www.capterra.ca/software/1077358/Knock","@id":"https://www.capterra.ca/software/1077358/Knock#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/compare/167015/1077358/text-request/vs/Knock#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Text Request vs Knock","position":3,"item":"https://www.capterra.ca/compare/167015/1077358/text-request/vs/Knock","@type":"ListItem"}]}]}
</script>