---
description: Compare Text Request vs Glassix. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs Glassix Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Internal Communications Software](/directory/31014/internal-communications/software) > [Text Request \<span\>vs\</span\> Glassix](https://www.capterra.ca/compare/167015/1052241/text-request/vs/glassix)

# Compare Text Request vs Glassix

Canonical: https://www.capterra.ca/compare/167015/1052241/text-request/vs/glassix

> Detailed comparison between Text Request and Glassix. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | Glassix |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 1193 | 103 |
| **Starting Price** | US$59.00 | US$49.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Glassix

USA&#10;Canada&#10;United Kingdom&#10;Europe&#10;LATAM&#10;GCC

## Key features

### Text Request

- API
- Access Controls/Permissions
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Personalization Software
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Template Management
- Transcripts/Chat History

### Glassix

- API
- Access Controls/Permissions
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Personalization Software
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Template Management
- Transcripts/Chat History

## Links

- [View Text Request Profile](https://www.capterra.ca/software/167015/text-request)
- [View Glassix Profile](https://www.capterra.ca/software/1052241/glassix)
- [View Original Comparison](https://www.capterra.ca/compare/167015/1052241/text-request/vs/glassix)

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