---
description: Compare NinjaOne vs SimpleHelp. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NinjaOne vs SimpleHelp Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/10021/website-monitoring/software) > [NinjaOne \<span\>vs\</span\> SimpleHelp](https://www.capterra.ca/compare/165889/209027/ninjaone/vs/simplehelp)

# Compare NinjaOne vs SimpleHelp

Canonical: https://www.capterra.ca/compare/165889/209027/ninjaone/vs/simplehelp

> Detailed comparison between NinjaOne and SimpleHelp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | NinjaOne | SimpleHelp |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 294 | 3 |
| **Starting Price** | - | US$450.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### NinjaOne

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console.

### SimpleHelp

All customers are in need of a single solution to provide Remote Control, Remote Support, Remote Access, Remote Work and Lab Access.

## Key features

### NinjaOne

- Access Controls/Permissions
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- File Management
- File Sharing Software
- File Transfer
- Mobile Access
- Real-Time Chat
- Real-Time Monitoring
- Remote Access/Control
- Reporting/Analytics
- SSL Security
- Screen Sharing Software
- Session Recording
- Tagging
- Task Management Software
- Two-Factor Authentication
- Unattended Access
- Uptime Reporting

### SimpleHelp

- Access Controls/Permissions
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- File Management
- File Sharing Software
- File Transfer
- Mobile Access
- Real-Time Chat
- Real-Time Monitoring
- Remote Access/Control
- Reporting/Analytics
- SSL Security
- Screen Sharing Software
- Session Recording
- Tagging
- Task Management Software
- Two-Factor Authentication
- Unattended Access
- Uptime Reporting

## Links

- [View NinjaOne Profile](https://www.capterra.ca/software/165889/ninjaone)
- [View SimpleHelp Profile](https://www.capterra.ca/software/209027/simplehelp)
- [View Original Comparison](https://www.capterra.ca/compare/165889/209027/ninjaone/vs/simplehelp)

-----

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