---
description: Compare Engati vs Viber. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Engati vs Viber Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Engati \<span\>vs\</span\> Viber](https://www.capterra.ca/compare/165384/180348/engati/vs/viber)

# Compare Engati vs Viber

Canonical: https://www.capterra.ca/compare/165384/180348/engati/vs/viber

> Detailed comparison between Engati and Viber. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Engati | Viber |
| **Overall rating** | 4.0/5 | 4.4/5 |
| **Total Reviews** | 25 | 4063 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Not Offered |

## Best for

### Engati

All enterprises&#10;Marketing Agencies&#10;Digital Marketing Companies&#10;Tech Resellers&#10;Small and Medium Businesses

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

## Key features

### Engati

- AI/Machine Learning
- API
- Chat/Messaging
- Code-free Development
- Contextual Guidance
- Feedback Management
- File Sharing Software
- Interaction Tracking
- Live Chat Software
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Analytics
- Reporting/Analytics
- Social Media Integration
- Transcripts/Chat History
- Transfers/Routing

### Viber

- API
- Chat/Messaging
- Feedback Management
- Interaction Tracking
- Interactive Content
- Live Chat Software
- Multi-Channel Communication
- On-Demand Communications
- Personalization Software
- Reporting/Analytics
- Video Support

## Links

- [View Engati Profile](https://www.capterra.ca/software/165384/engati)
- [View Viber Profile](https://www.capterra.ca/software/180348/viber)
- [View Original Comparison](https://www.capterra.ca/compare/165384/180348/engati/vs/viber)

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