---
description: Compare livepro vs Numa. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: livepro vs Numa Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [livepro \<span\>vs\</span\> Numa](https://www.capterra.ca/compare/165150/200843/livepro/vs/numa)

# Compare livepro vs Numa

Canonical: https://www.capterra.ca/compare/165150/200843/livepro/vs/numa

> Detailed comparison between livepro and Numa. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | livepro | Numa |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 182 | 12 |
| **Starting Price** | - | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### livepro

Trusted by contact centers across industries, offering agents accurate, consistent information. It’s used in financial services, utilities, government, and healthcare to enhance customer interactions.

### Numa

Designed for local businesses and franchises including restaurants, salons, and spas, gyms, real estate companies, auto dealers, home service businesses, and more.

## Key features

### livepro

- AI/Machine Learning
- API
- Chatbot Software
- Configurable Workflow
- Content Management System (CMS) Software
- Customizable Branding
- Customizable Reports
- Engagement Tracking
- Live Chat Software
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Wiki

### Numa

- AI/Machine Learning
- Chatbot Software
- Customizable Branding
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Reporting/Analytics
- Transfers/Routing

## Links

- [View livepro Profile](https://www.capterra.ca/software/165150/livepro)
- [View Numa Profile](https://www.capterra.ca/software/200843/numa)
- [View Original Comparison](https://www.capterra.ca/compare/165150/200843/livepro/vs/numa)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"livepro vs Numa Comparison - Capterra Canada 2026","description":"Compare livepro vs Numa. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/165150/200843/livepro/vs/numa","about":[{"@id":"https://www.capterra.ca/software/165150/livepro#software"},{"@id":"https://www.capterra.ca/software/200843/numa#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/165150/200843/livepro/vs/numa#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/compare/165150/200843/livepro/vs/numa#webpage","isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"livepro","description":"Since 2001, livepro has been the leading premium knowledge management solution for customer experience departments across industries like Banking, Finance, Airlines, and Government. As experts in CX and knowledge management, livepro delivers precise answers at conversational speeds. With seamless integration into your existing tech stack, livepro ensures consistent responses across all customer channels including phone, chatbot, web, and live chat\n\nOur advanced reporting and analytics suite provides key insights to enhance customer and employee experiences. Robust governance features ensure compliance and reduce errors, while AI-enhanced search and process guidance help staff find perfect answers quickly, improving first-call resolution and reducing handle times. livepro is also the only knowledge management system that has COPC Inc. approved technology provider status. With over a 98% customer retention rate and exceptional support, livepro is the perfect answer for customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/317968cf-aa1f-4194-b0d9-59e89933072e.png","url":"https://www.capterra.ca/software/165150/livepro","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/165150/livepro#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":182},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Numa","description":"Numa is a new kind of answering service that gives your customers instant, accurate responses for one low monthly rate  plus no hidden fees or contracts. Instantly greet callers, engage customers in text conversations and automate tasks and followups. View detailed, real-time conversation records to keep a pulse on the customer experience and update automatic responses to ensure customers get a helpful answer every time. Try Numa for free today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/59cfa6b6-2231-4ed6-acbc-4074f74923c0.png","url":"https://www.capterra.ca/software/200843/numa","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/200843/numa#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":12},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"livepro vs Numa","position":3,"item":"https://www.capterra.ca/compare/165150/200843/livepro/vs/numa","@type":"ListItem"}],"@id":"https://www.capterra.ca/compare/165150/200843/livepro/vs/numa#breadcrumblist"}]}
</script>