---
description: Compare Issuetrak vs Shake. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Issuetrak vs Shake Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [Issuetrak \<span\>vs\</span\> Shake](https://www.capterra.ca/compare/16499/216245/issuetrak/vs/shake)

# Compare Issuetrak vs Shake

Canonical: https://www.capterra.ca/compare/16499/216245/issuetrak/vs/shake

> Detailed comparison between Issuetrak and Shake. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Issuetrak | Shake |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 205 | 29 |
| **Starting Price** | US$876.00 | US$160.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Issuetrak

Issuetrak is used by manufacturing support, service industries, financial institutions, property managers, healthcare, education, and government agencies.

### Shake

\-

## Key features

### Issuetrak

- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Assignment Management
- Bug Tracking Software
- Bug/Issue Capture
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Issue Management
- Multiple Projects
- Real-Time Reporting
- Reporting & Statistics
- Role-Based Permissions
- Status Tracking
- Surveys & Feedback
- Task Management Software
- Task Planning
- Ticket Management

### Shake

- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Assignment Management
- Bug Tracking Software
- Bug/Issue Capture
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Issue Management
- Multiple Projects
- Real-Time Reporting
- Reporting & Statistics
- Role-Based Permissions
- Status Tracking
- Surveys & Feedback
- Task Management Software
- Task Planning
- Ticket Management

## Links

- [View Issuetrak Profile](https://www.capterra.ca/software/16499/issuetrak)
- [View Shake Profile](https://www.capterra.ca/software/216245/shake)
- [View Original Comparison](https://www.capterra.ca/compare/16499/216245/issuetrak/vs/shake)

-----

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