inConcert Contact Center vs Appen

US$1.00/month

• Ease of Use

  3.6 (8)

• Features & Functionality

  4.1 (8)

• Customer Service

  3.3 (8)

• Value for Money

  4.3 (8)

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• Ease of Use

  3.9 (38)

• Features & Functionality

  3.9 (38)

• Customer Service

  3.7 (38)

• Value for Money

  4.0 (38)

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Contact Centers specializing in healthcare, banking and finance, education, retail, telecommunication, customer service, collection, telesales, telemarketing, retention, and BPOs.

We have 27 years' experience helping leaders deploy world-class AI and ML solutions by delivering quality data collection, data annotation and model evaluation via our platform and services.

• Chatbot Software
• Code-free Development
• Intent Recognition
• Natural Language Processing
• Sentiment Analysis
• Speech Recognition Software
• Speech-to-Text Analysis
• Tagging
• Voice Recognition
• Workflow Management Software

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• Chatbot Software
• Code-free Development
• Intent Recognition
• Natural Language Processing
• Sentiment Analysis
• Speech Recognition Software
• Speech-to-Text Analysis
• Tagging
• Voice Recognition
• Workflow Management Software

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• Not Offered
• In Person
• Live Online
• Webinars
• Documentation

• Not Offered
• In Person
• Live Online
• Webinars
• Documentation

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat