---
description: Compare Smartlook vs NetSpring. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smartlook vs NetSpring Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Smartlook \<span\>vs\</span\> NetSpring](https://www.capterra.ca/compare/164713/1050910/smartlook/vs/netspring)

# Compare Smartlook vs NetSpring

Canonical: https://www.capterra.ca/compare/164713/1050910/smartlook/vs/netspring

> Detailed comparison between Smartlook and NetSpring. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smartlook | NetSpring |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 136 | 0 |
| **Starting Price** | US$55.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Smartlook

SMBs, &#10;E-Commerce sites, &#10;B2B vendors, &#10;Web design agencies, &#10;UX, &#10;Marketers, &#10;CRO specialists

### NetSpring

Product, Growth, Data, and Analytics teams at Product-Led Technology Companies

## Key features

### Smartlook

- Activity Dashboard
- Alerts/Notifications
- Behavioral Analytics
- Cohort Analysis
- Conversion Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Dashboard Software
- Data Visualization Software
- Engagement Tracking
- Funnel Analysis
- Interactive Reports
- Multi-Channel Data Collection
- Performance Metrics
- Product Data Management Software
- Reporting/Analytics
- Site Search Tracking
- Transaction Monitoring
- Visitor Tracking

### NetSpring

- Activity Dashboard
- Alerts/Notifications
- Behavioral Analytics
- Cohort Analysis
- Conversion Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Dashboard Software
- Data Visualization Software
- Funnel Analysis
- Interactive Reports
- Multi-Channel Data Collection
- Performance Metrics
- Product Data Management Software
- Reporting/Analytics

## Links

- [View Smartlook Profile](https://www.capterra.ca/software/164713/smartlook)
- [View NetSpring Profile](https://www.capterra.ca/software/1050910/netspring)
- [View Original Comparison](https://www.capterra.ca/compare/164713/1050910/smartlook/vs/netspring)

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