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Zendesk Suite vs Halo Service Desk
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$55.00/month
£45.00/month
Overall
4.4
(4,022)
Overall
4.9
(7)
Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.
Ideally suited to companies of all sizes and from any industry, looking for a fast, intuitive service desk solution.
- API
- Activity Tracking
- Change Management Software
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Help Desk Management
- Issue Scheduling
- Support Ticket Management
- Surveys & Feedback
- API
- Activity Tracking
- Change Management Software
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Help Desk Management
- Issue Scheduling
- Support Ticket Management
- Surveys & Feedback
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat