18 years helping Canadian businesses
choose better software

Zendesk Suite vs Halo Service Desk

Halo Service Desk

by Halo Service Solutions

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US$55.00/month
£45.00/month
Overall
4.9 (7)
Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.
Ideally suited to companies of all sizes and from any industry, looking for a fast, intuitive service desk solution.
10/10
  • API
  • Activity Tracking
  • Change Management Software
  • Configurable Workflow
  • Contract/License Management
  • Customizable Reports
  • Help Desk Management
  • Issue Scheduling
  • Support Ticket Management
  • Surveys & Feedback
10/10
  • API
  • Activity Tracking
  • Change Management Software
  • Configurable Workflow
  • Contract/License Management
  • Customizable Reports
  • Help Desk Management
  • Issue Scheduling
  • Support Ticket Management
  • Surveys & Feedback
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat