---
description: Compare UJET vs JivoChat. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: UJET vs JivoChat Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [UJET \<span\>vs\</span\> JivoChat](https://www.capterra.ca/compare/164070/178227/ujet/vs/jivochat)

# Compare UJET vs JivoChat

Canonical: https://www.capterra.ca/compare/164070/178227/ujet/vs/jivochat

> Detailed comparison between UJET and JivoChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | UJET | JivoChat |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 140 | 105 |
| **Starting Price** | US$80.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | FAQs/Forum, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### UJET

UJET is ideal for mid-market and enterprise companies that are focused on transforming customer service with a highly reliable cloud architecture and all the benefits of smartphone-era functionality.

### JivoChat

Website owners who wants to speak with their visitors: ecommerces, institutional websites, blogs, real state companies, schools, colleges and universities, shopping malls and pretty much any company.

## Key features

### UJET

- API
- Automatic Call Distribution
- CRM Software
- Call Monitoring
- Call Recording Software
- Call Routing
- Canned Responses
- Chat/Messaging
- Computer Telephony Integration
- Customer History
- File Sharing Software
- Interactive Content
- Multi-Channel Communication
- On-Demand Communications
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### JivoChat

- API
- Automatic Call Distribution
- CRM Software
- Call Monitoring
- Call Recording Software
- Call Routing
- Canned Responses
- Chat/Messaging
- Computer Telephony Integration
- Customer History
- File Sharing Software
- Interactive Content
- Multi-Channel Communication
- On-Demand Communications
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View UJET Profile](https://www.capterra.ca/software/164070/ujet)
- [View JivoChat Profile](https://www.capterra.ca/software/178227/jivochat)
- [View Original Comparison](https://www.capterra.ca/compare/164070/178227/ujet/vs/jivochat)

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