---
description: Compare GoTo Connect vs Yay. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GoTo Connect vs Yay Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [GoTo Connect \<span\>vs\</span\> Yay](https://www.capterra.ca/compare/163604/217244/GoTo-Connect/vs/yay)

# Compare GoTo Connect vs Yay

Canonical: https://www.capterra.ca/compare/163604/217244/GoTo-Connect/vs/yay

> Detailed comparison between GoTo Connect and Yay. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | GoTo Connect | Yay |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 668 | 3 |
| **Starting Price** | - | £4.49 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### GoTo Connect

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

### Yay

Small, Medium and Large Businesses, Home Office Workers, SMEs, Business Startups, Entrepreneurs, Freelancers, Remote Workers, Public Sectors, Educational Institutions.

## Key features

### GoTo Connect

- API
- Automatic Call Distribution
- Call Logging
- Call Recording Software
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Contact Management Software
- Fax Management
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- Real-Time Reporting
- SIP Trunking
- Virtual Extensions
- Voicemail Transcription

### Yay

- API
- Automatic Call Distribution
- Call Logging
- Call Recording Software
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Contact Management Software
- Fax Management
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- Real-Time Reporting
- SIP Trunking
- Virtual Extensions
- Voicemail Transcription

## Links

- [View GoTo Connect Profile](https://www.capterra.ca/software/163604/GoTo-Connect)
- [View Yay Profile](https://www.capterra.ca/software/217244/yay)
- [View Original Comparison](https://www.capterra.ca/compare/163604/217244/GoTo-Connect/vs/yay)

-----

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