---
description: Compare Hotjar vs NetSpring. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hotjar vs NetSpring Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Hotjar \<span\>vs\</span\> NetSpring](https://www.capterra.ca/compare/163516/1050910/hotjar/vs/netspring)

# Compare Hotjar vs NetSpring

Canonical: https://www.capterra.ca/compare/163516/1050910/hotjar/vs/netspring

> Detailed comparison between Hotjar and NetSpring. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | NetSpring |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 542 | 0 |
| **Starting Price** | US$39.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

### NetSpring

Product, Growth, Data, and Analytics teams at Product-Led Technology Companies

## Key features

### Hotjar

- Activity Dashboard
- Alerts/Notifications
- Behavioral Analytics
- Campaign Tracking
- Conversion Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Reports
- Dashboard Software
- Data Visualization Software
- Funnel Analysis
- Interactive Reports
- KPI Monitoring
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Usage Tracking/Analytics

### NetSpring

- Activity Dashboard
- Alerts/Notifications
- Behavioral Analytics
- Campaign Tracking
- Conversion Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Dashboard Software
- Data Visualization Software
- Funnel Analysis
- Interactive Reports
- Multi-Channel Data Collection
- Performance Metrics
- Reporting/Analytics
- Usage Tracking/Analytics

## Links

- [View Hotjar Profile](https://www.capterra.ca/software/163516/hotjar)
- [View NetSpring Profile](https://www.capterra.ca/software/1050910/netspring)
- [View Original Comparison](https://www.capterra.ca/compare/163516/1050910/hotjar/vs/netspring)

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