---
description: Compare Optimum Feedback vs Trustpilot. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Optimum Feedback vs Trustpilot Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Optimum Feedback \<span\>vs\</span\> Trustpilot](https://www.capterra.ca/compare/161789/169618/optimum-feedback/vs/trustpilot)

# Compare Optimum Feedback vs Trustpilot

Canonical: https://www.capterra.ca/compare/161789/169618/optimum-feedback/vs/trustpilot

> Detailed comparison between Optimum Feedback and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Optimum Feedback | Trustpilot |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 6 | 1205 |
| **Starting Price** | US$20.00 | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation | Live Online, Webinars, Documentation |

## Best for

### Optimum Feedback

Flyte is primarily geared toward local businesses and franchises with 1-50 locations.

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

## Key features

### Optimum Feedback

- API
- Response Management
- Review Monitoring
- Sentiment Analysis

### Trustpilot

- API
- Customer Database
- Customizable Reports
- Engagement Tracking
- Knowledge Management Software
- Mobile Survey
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Response Management
- Review Monitoring
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Optimum Feedback Profile](https://www.capterra.ca/software/161789/optimum-feedback)
- [View Trustpilot Profile](https://www.capterra.ca/software/169618/trustpilot)
- [View Original Comparison](https://www.capterra.ca/compare/161789/169618/optimum-feedback/vs/trustpilot)

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