15 years helping Canadian businesses
choose better software

Centralpoint vs Certainly

US$25,000.00/year
Not provided by vendor

Overall

4.6 (8)

Overall

4.4 (13)
Centralpoint, acknowledged in Gartner's Magic Quadrant, offers flexible deployment options, whether on-premises or in the cloud, to provide a secure, comprehensive Single Sign-On (SSO) Portal accessib
Ecommerce/Webshops, especially Shopify merchants, to organizations looking to improve their online customer service, drive sales, and collect zero-party data will benefit greatly from an AI chatbot.
10/10
  • Autoresponders
  • Chatbot Software
  • Customizable Branding
  • File Management
  • Live Chat Software
  • Natural Language Search
  • Real-Time Data
  • Sentiment Analysis
  • Template Management
  • Third-Party Integrations
10/10
  • Autoresponders
  • Chatbot Software
  • Customizable Branding
  • File Management
  • Live Chat Software
  • Natural Language Search
  • Real-Time Data
  • Sentiment Analysis
  • Template Management
  • Third-Party Integrations
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat