---
description: Compare InMoment vs Broadly. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: InMoment vs Broadly Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [InMoment \<span\>vs\</span\> Broadly](https://www.capterra.ca/compare/160599/161326/inmoment/vs/broadly-reviews)

# Compare InMoment vs Broadly

Canonical: https://www.capterra.ca/compare/160599/161326/inmoment/vs/broadly-reviews

> Detailed comparison between InMoment and Broadly. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | InMoment | Broadly |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 28 | 336 |
| **Starting Price** | - | US$249.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep) | Email/Help Desk, Knowledge Base Software, Phone Support |
| **Training Software** | Live Online, Webinars | Live Online, Documentation, Videos |

## Best for

### InMoment

Web-based customer experience management solution for all businesses that helps with customer loyalty, text analytics, business intelligence, and surveys.

### Broadly

Local businesses. Industries include: Animal Services, Automotive, Business \&amp; Professional Services, Construction, Dental \&amp; Medical, Home Services, Health \&amp; Beauty \&amp; Hospitality.

## Key features

### InMoment

- Communication Management
- Email Management Software
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- SMS Messaging
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Broadly

- Communication Management
- Email Management Software
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- SMS Messaging
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View InMoment Profile](https://www.capterra.ca/software/160599/inmoment)
- [View Broadly Profile](https://www.capterra.ca/software/161326/broadly-reviews)
- [View Original Comparison](https://www.capterra.ca/compare/160599/161326/inmoment/vs/broadly-reviews)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"InMoment vs Broadly Comparison - Capterra Canada 2026","description":"Compare InMoment vs Broadly. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/160599/161326/inmoment/vs/broadly-reviews","about":[{"@id":"https://www.capterra.ca/software/160599/inmoment#software"},{"@id":"https://www.capterra.ca/software/161326/broadly-reviews#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/160599/161326/inmoment/vs/broadly-reviews#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/compare/160599/161326/inmoment/vs/broadly-reviews#webpage","publisher":{"@id":"https://www.capterra.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.capterra.ca/#website"}},{"name":"InMoment","description":"InMoment’s Experience Improvement (XI) Platform helps companies continuously improve experiences at the intersection of value—where customer, employee, product, and market needs come together with business objectives.\n\nWith our award-winning platform and deep bench of experts, we provide comprehensive analytics and prescriptive actions that increase retention, acquisition, customer lifetime value, and profitability.\n\nAt the heart of what we do is the desire to connect our clients with what matters most through a unique combination of data, technology, and human expertise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/167fb601-9145-45af-8d68-8ac870938930.png","url":"https://www.capterra.ca/software/160599/inmoment","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/160599/inmoment#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":28,"ratingValue":4.4},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Broadly","description":"Build a strong, lasting online reputation that helps you stand out in your area. Broadly helps local businesses attract leads, connect with customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a responsive website, automated web chat, streamlined text and email communication, templated messages, flexible mobile payment options &amp; more. Broadly makes it easy for customers to find you, work with you, and rave about you.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2de57575-b303-4b6c-9951-9fdc59a95d26.png","url":"https://www.capterra.ca/software/161326/broadly-reviews","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/161326/broadly-reviews#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":336,"ratingValue":4.8},"offers":{"price":"249","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Review Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"InMoment vs Broadly","position":3,"item":"https://www.capterra.ca/compare/160599/161326/inmoment/vs/broadly-reviews","@type":"ListItem"}],"@id":"https://www.capterra.ca/compare/160599/161326/inmoment/vs/broadly-reviews#breadcrumblist"}]}
</script>
