---
description: Compare Aspect Workforce vs 8x8 Contact Center. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aspect Workforce vs 8x8 Contact Center Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Performance Management & Appraisal Software](/directory/30061/performance-appraisal/software) > [Aspect Workforce \<span\>vs\</span\> 8x8 Contact Center](https://www.capterra.ca/compare/160354/161523/alvaria/vs/contactnow)

# Compare Aspect Workforce vs 8x8 Contact Center

Canonical: https://www.capterra.ca/compare/160354/161523/alvaria/vs/contactnow

> Detailed comparison between Aspect Workforce and 8x8 Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Aspect Workforce | 8x8 Contact Center |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 251 | 47 |
| **Starting Price** | US$1.00 | - |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Aspect Workforce

Contact centers with 200+ agents that want to easily manage their workforce across locations, channels and skills.

### 8x8 Contact Center

Mid Market and Enterprise Companies who require call center technology.

## Key features

### Aspect Workforce

- Activity Dashboard
- Agent Interface
- Automatic Call Distribution
- CRM Software
- Call Monitoring
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Customizable Reports
- Employee Scheduling Software
- For Call Centers
- Labor Forecasting
- Monitoring
- Performance Management
- Performance Metrics
- Queue Management
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Third-Party Integrations

### 8x8 Contact Center

- Activity Dashboard
- Agent Interface
- Automatic Call Distribution
- CRM Software
- Call Monitoring
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Customizable Reports
- Employee Scheduling Software
- For Call Centers
- Labor Forecasting
- Monitoring
- Performance Management
- Performance Metrics
- Queue Management
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View Aspect Workforce Profile](https://www.capterra.ca/software/160354/alvaria)
- [View 8x8 Contact Center Profile](https://www.capterra.ca/software/161523/contactnow)
- [View Original Comparison](https://www.capterra.ca/compare/160354/161523/alvaria/vs/contactnow)

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