---
description: Compare 3CX vs Avaya Cloud Office. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs Avaya Cloud Office Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> Avaya Cloud Office](https://www.capterra.ca/compare/158704/212483/3cx/vs/avaya-ip-office)

# Compare 3CX vs Avaya Cloud Office

Canonical: https://www.capterra.ca/compare/158704/212483/3cx/vs/avaya-ip-office

> Detailed comparison between 3CX and Avaya Cloud Office. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Avaya Cloud Office |
| **Overall rating** | 4.4/5 | 4.2/5 |
| **Total Reviews** | 465 | 45 |
| **Starting Price** | $350.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | - |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Avaya Cloud Office

Customer Service Supervisor , Contact Center Team Lead

## Key features

### 3CX

- API
- Auto-Dialer
- Blended Call Center
- Call Center Management
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management Software
- Customizable Reports
- Live Chat Software
- Multi-Channel Communication
- Multi-User Collaboration
- Recording
- Reporting/Analytics
- Screen Sharing Software
- Support Ticket Management
- Transfers/Routing
- Unified Communications Software
- Video Conferencing Software
- Virtual Extensions

### Avaya Cloud Office

- API
- Call Center Management
- Chat/Messaging
- Conferencing
- Contact Management Software
- Live Chat Software
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting/Analytics
- Screen Sharing Software
- Unified Communications Software
- Video Conferencing Software

## Links

- [View 3CX Profile](https://www.capterra.ca/software/158704/3cx)
- [View Avaya Cloud Office Profile](https://www.capterra.ca/software/212483/avaya-ip-office)
- [View Original Comparison](https://www.capterra.ca/compare/158704/212483/3cx/vs/avaya-ip-office)

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