---
description: Compare 3CX vs Rocket.Chat. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs Rocket.Chat Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> Rocket.Chat](https://www.capterra.ca/compare/158704/161575/3cx/vs/rocket-chat)

# Compare 3CX vs Rocket.Chat

Canonical: https://www.capterra.ca/compare/158704/161575/3cx/vs/rocket-chat

> Detailed comparison between 3CX and Rocket.Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Rocket.Chat |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 465 | 156 |
| **Starting Price** | $350.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Rocket.Chat

The platform is optimized for government, defense, regulated enterprises, and critical infrastructure teams that require sovereign communications an operational resilience.

## Key features

### 3CX

- API
- Audio Calls
- Call Recording Software
- Call Tracking Software
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Management Software
- Customizable Reports
- File Sharing Software
- File Transfer
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing Software
- Search/Filter
- Task Management Software
- Transcripts/Chat History
- Transfers/Routing

### Rocket.Chat

- API
- Audio Calls
- Call Recording Software
- Call Tracking Software
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Management Software
- Customizable Reports
- File Sharing Software
- File Transfer
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing Software
- Search/Filter
- Task Management Software
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View 3CX Profile](https://www.capterra.ca/software/158704/3cx)
- [View Rocket.Chat Profile](https://www.capterra.ca/software/161575/rocket-chat)
- [View Original Comparison](https://www.capterra.ca/compare/158704/161575/3cx/vs/rocket-chat)

-----

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