---
description: Compare 3CX vs Listener. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs Listener Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> Listener](https://www.capterra.ca/compare/158704/1051190/3cx/vs/listener)

# Compare 3CX vs Listener

Canonical: https://www.capterra.ca/compare/158704/1051190/3cx/vs/listener

> Detailed comparison between 3CX and Listener. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Listener |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 465 | 0 |
| **Starting Price** | $350.00 | US$0.25 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Listener

Listener is useful Media and entertainment, education, legal, healthcare, finance and banking, insurance and retail, to transcribe, caption, or just be part of a conversational AI.

## Key features

### 3CX

- API
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Call Center Management
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Tracking Software
- Chat Transcript
- Chat/Messaging
- Computer Telephony Integration
- IVR
- Interaction Tracking
- Live Chat Software
- Multi-Language
- Speech-to-Text Analysis
- Transcripts/Chat History
- Voice Mail

### Listener

- API
- Automated Routing
- Automatic Call Distribution
- Call Center Management
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Tracking Software
- Chat Transcript
- Chat/Messaging
- IVR
- Interaction Tracking
- Live Chat Software
- Multi-Language
- Natural Language Processing
- Speech-to-Text Analysis
- Transcripts/Chat History
- Voice Mail

## Links

- [View 3CX Profile](https://www.capterra.ca/software/158704/3cx)
- [View Listener Profile](https://www.capterra.ca/software/1051190/listener)
- [View Original Comparison](https://www.capterra.ca/compare/158704/1051190/3cx/vs/listener)

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