---
description: Compare Jotform vs Hotjar. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Jotform vs Hotjar Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Jotform \<span\>vs\</span\> Hotjar](https://www.capterra.ca/compare/158456/163516/jotform-4-0/vs/hotjar)

# Compare Jotform vs Hotjar

Canonical: https://www.capterra.ca/compare/158456/163516/jotform-4-0/vs/hotjar

> Detailed comparison between Jotform and Hotjar. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Jotform | Hotjar |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 2893 | 542 |
| **Starting Price** | US$39.00 | US$39.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Jotform

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

## Key features

### Jotform

- API
- Activity Tracking
- Charting
- Commenting/Notes
- Customizable Reports
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Video Support

### Hotjar

- API
- Activity Tracking
- Charting
- Commenting/Notes
- Customizable Reports
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Video Support

## Links

- [View Jotform Profile](https://www.capterra.ca/software/158456/jotform-4-0)
- [View Hotjar Profile](https://www.capterra.ca/software/163516/hotjar)
- [View Original Comparison](https://www.capterra.ca/compare/158456/163516/jotform-4-0/vs/hotjar)

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