---
description: Compare Freshchat vs Text. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: Freshchat vs Text Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Freshchat \<span\>vs\</span\> Text](https://www.capterra.ca/compare/158117/1078275/freshchat/vs/Text-App)

# Compare Freshchat vs Text

Canonical: https://www.capterra.ca/compare/158117/1078275/freshchat/vs/Text-App

> Detailed comparison between Freshchat and Text. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshchat | Text |
| **Overall rating** | 4.1/5 | 4.8/5 |
| **Total Reviews** | 115 | 5 |
| **Starting Price** | ₹1,799.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Freshchat

Freshchat target market comprises customer support,  teams of Saas, and eCommerce companies with up to 50 team members using the product.

### Text

Ideal for SMBs, scaleups, and mid-sized enterprises seeking to modernize support: teams wanting to automate routine tasks, unify channels, and improve CX with AI.

## Key features

### Freshchat

- AI/Machine Learning
- API
- Canned Responses
- Chat/Messaging
- Code-free Development
- Contextual Guidance
- Customer Communication
- File Sharing Software
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Process/Workflow Automation
- Query Suggestions
- Real-Time Analytics
- Real-Time Data
- Real-time Conversations
- SSL Security
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Text

- AI/Machine Learning
- API
- Canned Responses
- Chat/Messaging
- Code-free Development
- Contextual Guidance
- Customer Communication
- File Sharing Software
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Process/Workflow Automation
- Query Suggestions
- Real-Time Analytics
- Real-Time Data
- Real-time Conversations
- SSL Security
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View Freshchat Profile](https://www.capterra.ca/software/158117/freshchat)
- [View Text Profile](https://www.capterra.ca/software/1078275/Text-App)
- [View Original Comparison](https://www.capterra.ca/compare/158117/1078275/freshchat/vs/Text-App)

-----

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