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JustCall vs Twilio Flex

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US$29.00/month

Not provided by vendor

Overall

4.2 (215)

Ease of Use
4.3 (215)
Features & Functionality
4.1 (215)
Customer Service
4.2 (215)
Value for Money
4.2 (215)

Overall

5.0 (6)

Ease of Use
5.0 (6)
Features & Functionality
5.0 (6)
Customer Service
5.0 (6)
Value for Money
4.8 (6)

JustCall: All-in-one biz chat (voice, SMS, email, WhatsApp). Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally.

10/10

Archiving & Retention
Auto-Dialer
Blended Call Center
Call Tracking Metrics
Computer Telephony Integration
Interaction Tracking
Multi-Channel Communication
On-Demand Recording
Reporting/Analytics
Support Ticket Management

5/10

Archiving & Retention
Auto-Dialer
Blended Call Center
Call Tracking Metrics
Computer Telephony Integration
Interaction Tracking
Multi-Channel Communication
On-Demand Recording
Reporting/Analytics
Support Ticket Management

Cloud-based
On-premise

Cloud-based
On-premise

Live Online
Webinars
Documentation

Live Online
Webinars
Documentation

Email/Help Desk
FAQs/Forum
Knowledge Base Software
24/7 (Live rep)
Chat

Email/Help Desk
FAQs/Forum
Knowledge Base Software
24/7 (Live rep)
Chat