---
description: Compare Dynamics 365 vs SMAC CRM. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dynamics 365 vs SMAC CRM Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [General Ledger Software](/directory/32520/general-ledger/software) > [Dynamics 365 \<span\>vs\</span\> SMAC CRM](https://www.capterra.ca/compare/157279/194836/dynamics-365/vs/smac-crm)

# Compare Dynamics 365 vs SMAC CRM

Canonical: https://www.capterra.ca/compare/157279/194836/dynamics-365/vs/smac-crm

> Detailed comparison between Dynamics 365 and SMAC CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | SMAC CRM |
| **Overall rating** | 4.4/5 | 4.0/5 |
| **Total Reviews** | 5825 | 1 |
| **Starting Price** | US$50.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training Software** | Documentation | Live Online, Webinars, Documentation |

## Best for

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

### SMAC CRM

SMAC CRM is for all companies and small businesses. It also helps to manage your customers, schedule, track your sales visits, collaborate with your team to grow your sales.

## Key features

### Dynamics 365

- Accounts Receivable Software
- Calendar/Reminder System
- Contact Management Software
- Customer Engagement Software
- Data Integration
- Filtering
- For Startups
- Fund Management
- Interaction Tracking
- KPI Monitoring
- Lead Generation Software
- Mobile Access
- Monitoring
- Real-Time Data
- Reminders
- Reporting/Analytics
- Scheduling Software
- Support Ticket Management
- Task Management Software
- Workflow Management Software

### SMAC CRM

- Contact Management Software
- Interaction Tracking
- Mobile Access
- Reporting/Analytics
- Task Management Software
- Workflow Management Software

## Links

- [View Dynamics 365 Profile](https://www.capterra.ca/software/157279/dynamics-365)
- [View SMAC CRM Profile](https://www.capterra.ca/software/194836/smac-crm)
- [View Original Comparison](https://www.capterra.ca/compare/157279/194836/dynamics-365/vs/smac-crm)

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