Dynamics 365 vs Freshservice

US$50.00/month

US$29.00/month

• Ease of Use

  4.1 (5,103)

• Features & Functionality

  4.3 (5,103)

• Customer Service

  4.2 (5,103)

• Value for Money

  4.1 (5,103)

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• Ease of Use

  4.5 (531)

• Features & Functionality

  4.3 (531)

• Customer Service

  4.6 (531)

• Value for Money

  4.4 (531)

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Dynamics 365's plans can accommodate for households, individuals, or even enterprises.

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

• Asset Lifecycle Management
• Customizable Branding
• Data Visualization Software
• Email Templates
• Knowledge Base Management
• Maintenance Scheduling
• Scheduling Software
• Search/Filter
• Supplier Management
• Workflow Management Software

See all features

• Asset Lifecycle Management
• Customizable Branding
• Data Visualization Software
• Email Templates
• Knowledge Base Management
• Maintenance Scheduling
• Scheduling Software
• Search/Filter
• Supplier Management
• Workflow Management Software

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat