18 years helping Canadian businesses
choose better software
Supportbench vs Zoho Desk
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Learn more
US$32.00/month
US$20.00/month
Overall
4.9
(111)
Overall
4.5
(2,198)
Designed for those with high value, noisy customers that need help in making those interactions as easy as possible using AI as a tool rather than a gimmick. Exceling in the B2B & manufacturing.
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
- Configurable Workflow
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customizable Reports
- Help Desk Management
- Monitoring
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Configurable Workflow
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customizable Reports
- Help Desk Management
- Monitoring
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
