---
description: Compare Zoho CRM vs Zoho Social. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: Zoho CRM vs Zoho Social Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Zoho CRM \<span\>vs\</span\> Zoho Social](https://www.capterra.ca/compare/155928/159351/zoho-crm/vs/zoho-social)

# Compare Zoho CRM vs Zoho Social

Canonical: https://www.capterra.ca/compare/155928/159351/zoho-crm/vs/zoho-social

> Detailed comparison between Zoho CRM and Zoho Social. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Zoho Social |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 6964 | 3388 |
| **Starting Price** | US$14.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### Zoho Social

Mid Size Business, Small Business&#10;Supported Countries - Asia, Australia, Canada, China, Europe, India, Latin America,&#10;Middle-East and Africa, UK, US.

## Key features

### Zoho CRM

- API
- Activity Tracking
- Campaign Planning
- Chat/Messaging
- Commenting/Notes
- Content Management System (CMS) Software
- Customer Engagement Software
- Customizable Reports
- Engagement Tracking
- Lead Capture Software
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Social Media Monitoring Software
- Workflow Management Software

### Zoho Social

- API
- Activity Tracking
- Campaign Planning
- Chat/Messaging
- Commenting/Notes
- Content Management System (CMS) Software
- Customer Engagement Software
- Customizable Reports
- Engagement Tracking
- Lead Capture Software
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Social Media Monitoring Software
- Workflow Management Software

## Links

- [View Zoho CRM Profile](https://www.capterra.ca/software/155928/zoho-crm)
- [View Zoho Social Profile](https://www.capterra.ca/software/159351/zoho-social)
- [View Original Comparison](https://www.capterra.ca/compare/155928/159351/zoho-crm/vs/zoho-social)

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