---
description: Compare Zoho CRM vs Communities. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho CRM vs Communities Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Zoho CRM \<span\>vs\</span\> Communities](https://www.capterra.ca/compare/155928/1050356/zoho-crm/vs/communities-ca)

# Compare Zoho CRM vs Communities

Canonical: https://www.capterra.ca/compare/155928/1050356/zoho-crm/vs/communities-ca

> Detailed comparison between Zoho CRM and Communities. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Communities |
| **Overall rating** | 4.3/5 | 5.0/5 |
| **Total Reviews** | 6973 | 3 |
| **Starting Price** | US$14.00 | $69.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### Communities

Designed for real estate professionals—including solo agents, teams, and brokerages—who want to scale with trust-driven automation, not cold calls and clunky CRMs.

## Key features

### Zoho CRM

- API
- Activity Tracking
- CRM Software
- Campaign Planning
- Campaign Segmentation
- Chat/Messaging
- Contact Database
- Contact Management Software
- Customizable Templates
- Email Marketing Software
- Engagement Tracking
- Lead Capture Software
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Multi-Channel Marketing
- Reporting & Statistics
- Search/Filter
- Social Media Integration
- Web Forms

### Communities

- API
- Activity Tracking
- CRM Software
- Campaign Planning
- Campaign Segmentation
- Chat/Messaging
- Contact Database
- Contact Management Software
- Customizable Templates
- Email Marketing Software
- Engagement Tracking
- Lead Capture Software
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Multi-Channel Marketing
- Reporting & Statistics
- Search/Filter
- Social Media Integration
- Web Forms

## Links

- [View Zoho CRM Profile](https://www.capterra.ca/software/155928/zoho-crm)
- [View Communities Profile](https://www.capterra.ca/software/1050356/communities-ca)
- [View Original Comparison](https://www.capterra.ca/compare/155928/1050356/zoho-crm/vs/communities-ca)

-----

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