Gorgias vs Zendesk Suite

US$60.00/month
US$49.00/month

Overall

4.7 (97)
Shopify, Magento, and BigCommerce stores that want to save time with a smart all-in-one helpdesk solution that helps drives revenue & streamlines the customer service experience.
Over 160,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
10/10
  • Automated Routing
  • Batch Communications
  • Customizable Branding
  • Email Templates
  • Offline Form
  • Quality Assurance
  • Support Ticket Tracking
  • Template Management
  • Ticket Management
  • Website Visitor Tracking
10/10
  • Automated Routing
  • Batch Communications
  • Customizable Branding
  • Email Templates
  • Offline Form
  • Quality Assurance
  • Support Ticket Tracking
  • Template Management
  • Ticket Management
  • Website Visitor Tracking
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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