---
description: Compare SilverBlaze Customer Portal vs SMART360. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SilverBlaze Customer Portal vs SMART360 Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Portal Software](/directory/14/portal/software) > [SilverBlaze Customer Portal \<span\>vs\</span\> SMART360](https://www.capterra.ca/compare/154122/220105/capricorn/vs/bynry)

# Compare SilverBlaze Customer Portal vs SMART360

Canonical: https://www.capterra.ca/compare/154122/220105/capricorn/vs/bynry

> Detailed comparison between SilverBlaze Customer Portal and SMART360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SilverBlaze Customer Portal | SMART360 |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 15 | 1 |
| **Starting Price** | $20,000.00 | US$1.39 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SilverBlaze Customer Portal

SilverBlaze is a web portal solution built specifically for utility providers who strive to increase customer engagement, improve billing \&amp; payments, and to reduce strain on internal resources.

### SMART360

Water \&amp; Wastewater, Electric Cooperatives \&amp; Retailer, Gas Distributors, Multi-Family, Commercials, Public power associations,&#10;District cooling/heating, Municipal districts,&#10;County water systems.

## Key features

### SilverBlaze Customer Portal

- Billing & Invoicing
- Content Management System (CMS) Software
- Customer Management
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Meter Data Management
- Metered Billing
- Monitoring
- Non-Metered Billing
- Online Payments
- Penalty/Cut-Off Processing
- Rate Management
- Self Service Portal
- Work Order Management

### SMART360

- Asset Tracking Software
- Billing & Invoicing
- Customer Management
- Customizable Reports
- Equipment Maintenance Software
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Meter Data Management
- Metered Billing
- Monitoring
- Non-Metered Billing
- Online Payments
- Penalty/Cut-Off Processing
- Rate Management
- Self Service Portal
- Support Ticket Management
- Work Order Management

## Links

- [View SilverBlaze Customer Portal Profile](https://www.capterra.ca/software/154122/capricorn)
- [View SMART360 Profile](https://www.capterra.ca/software/220105/bynry)
- [View Original Comparison](https://www.capterra.ca/compare/154122/220105/capricorn/vs/bynry)

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