---
description: Compare Fullstory vs Dovetail. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fullstory vs Dovetail Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Fullstory \<span\>vs\</span\> Dovetail](https://www.capterra.ca/compare/153721/174077/fullstory/vs/dovetail)

# Compare Fullstory vs Dovetail

Canonical: https://www.capterra.ca/compare/153721/174077/fullstory/vs/dovetail

> Detailed comparison between Fullstory and Dovetail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Fullstory | Dovetail |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 67 | 97 |
| **Starting Price** | - | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Fullstory

Fullstory’s portfolio now offers behavioral data and AI agents for your customers, teams, and anywhere in your ecosystem.

### Dovetail

Primarily used by researchers, designers, and product teams, customers include Meta, Volvo, AWS, Dyson, and Deloitte.

## Key features

### Fullstory

- API
- Access Controls/Permissions
- Activity Dashboard
- Annotations
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Dashboard Software
- For Mobile
- For Websites
- Knowledge Management Software
- Monitoring
- Multi-Channel Data Collection
- Search/Filter
- Tagging
- Text Analysis Software
- Trend Analysis
- Usability Testing
- User Research Analysis
- Visual Analytics

### Dovetail

- API
- Access Controls/Permissions
- Activity Dashboard
- Annotations
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Dashboard Software
- For Mobile
- For Websites
- Knowledge Management Software
- Monitoring
- Multi-Channel Data Collection
- Search/Filter
- Tagging
- Text Analysis Software
- Trend Analysis
- Usability Testing
- User Research Analysis
- Visual Analytics

## Links

- [View Fullstory Profile](https://www.capterra.ca/software/153721/fullstory)
- [View Dovetail Profile](https://www.capterra.ca/software/174077/dovetail)
- [View Original Comparison](https://www.capterra.ca/compare/153721/174077/fullstory/vs/dovetail)

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