---
description: Compare Birdeye vs Magic. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Birdeye vs Magic Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Birdeye \<span\>vs\</span\> Magic](https://www.capterra.ca/compare/152997/1041043/birdeye/vs/magic)

# Compare Birdeye vs Magic

Canonical: https://www.capterra.ca/compare/152997/1041043/birdeye/vs/magic

> Detailed comparison between Birdeye and Magic. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | Magic |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 702 | 15 |
| **Starting Price** | - | US$159.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Birdeye

Birdeye is used by multi-location businesses, auto dealers, dental practices, financial services, healthcare, home services, legal firms, property managers, real estate, restaurants, and retailers.

### Magic

Local businesses that are looking to take control of their online reputation, boost their visibility, drive more sales and increase customer loyalty, whether they have one location or several.

## Key features

### Birdeye

- 2-Way Messaging
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Campaign Scheduling
- Chat/Messaging
- Content Management System (CMS) Software
- Customer Segmentation
- Dashboard Software
- Email Reminders
- Keyword Tracking
- Live Chat Software
- Mass Texting
- Message Personalization
- Multi-Channel Campaigns
- Multi-Location
- Reputation Management Software
- Response Management
- Review Monitoring
- Review Request

### Magic

- 2-Way Messaging
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Campaign Scheduling
- Chat/Messaging
- Customer Segmentation
- Dashboard Software
- Email Reminders
- Keyword Tracking
- Live Chat Software
- Mass Texting
- Message Personalization
- Multi-Channel Campaigns
- Multi-Location
- Reputation Management Software
- Response Management
- Review Monitoring
- Review Request

## Links

- [View Birdeye Profile](https://www.capterra.ca/software/152997/birdeye)
- [View Magic Profile](https://www.capterra.ca/software/1041043/magic)
- [View Original Comparison](https://www.capterra.ca/compare/152997/1041043/birdeye/vs/magic)

-----

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