17 years helping Canadian businesses
choose better software
XM for Customer Experience vs Spark Loyalty
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$1,500.00/year
US$49.00/month
Ratings
Best for
Businesses of all sizes and industries looking to deliver unrivaled customer experiences at scale.
Businesses of all sizes and industries looking to deliver unrivaled customer experience
Retail Stores, Restaurants, Franchise Retail, Enterprise Retail, Fast Casual Food, Takeout Delivery, Smoke & Vape
Features
- Communication Management
- Customer Activity Tracking
- Customer Database
- Customizable Branding
- Email Marketing Software
- Loyalty Program
- Personalization Software
- Real-Time Analytics
- Rewards Management
- Third-Party Integrations
- Communication Management
- Customer Activity Tracking
- Customer Database
- Customizable Branding
- Email Marketing Software
- Loyalty Program
- Personalization Software
- Real-Time Analytics
- Rewards Management
- Third-Party Integrations
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
