---
description: Compare eWay-CRM vs Freshsales. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eWay-CRM vs Freshsales Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [eWay-CRM \<span\>vs\</span\> Freshsales](https://www.capterra.ca/compare/152769/155563/eway-crm/vs/freshsales)

# Compare eWay-CRM vs Freshsales

Canonical: https://www.capterra.ca/compare/152769/155563/eway-crm/vs/freshsales

> Detailed comparison between eWay-CRM and Freshsales. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | eWay-CRM | Freshsales |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 820 | 621 |
| **Starting Price** | US$20.00 | US$11.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### eWay-CRM

Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting.

### Freshsales

With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.

## Key features

### eWay-CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Call Recording Software
- Campaign Planning
- Client Management
- Client Tracking
- Contract/License Management
- Customizable Reports
- Deal Management
- For Nonprofits
- For Real Estate
- For Startups
- Performance Management
- Pipeline Reports
- Referral Tracking
- Relationship Tracking
- Reminders
- Scheduling Software
- Segmentation

### Freshsales

- API
- Activity Tracking
- Calendar/Reminder System
- Call Recording Software
- Campaign Planning
- Client Management
- Client Tracking
- Contract/License Management
- Customizable Reports
- Deal Management
- For Nonprofits
- For Real Estate
- For Startups
- Performance Management
- Pipeline Reports
- Referral Tracking
- Relationship Tracking
- Reminders
- Scheduling Software
- Segmentation

## Links

- [View eWay-CRM Profile](https://www.capterra.ca/software/152769/eway-crm)
- [View Freshsales Profile](https://www.capterra.ca/software/155563/freshsales)
- [View Original Comparison](https://www.capterra.ca/compare/152769/155563/eway-crm/vs/freshsales)

-----

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