---
description: Compare CTM vs Imagicle Call Recording. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CTM vs Imagicle Call Recording Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [CTM \<span\>vs\</span\> Imagicle Call Recording](https://www.capterra.ca/compare/152004/153588/call-tracking-software/vs/http-www-imagicle-com)

# Compare CTM vs Imagicle Call Recording

Canonical: https://www.capterra.ca/compare/152004/153588/call-tracking-software/vs/http-www-imagicle-com

> Detailed comparison between CTM and Imagicle Call Recording. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | Imagicle Call Recording |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 150 | 10 |
| **Starting Price** | US$79.00 | US$1.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | - |

## Best for

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

### Imagicle Call Recording

Companies (50+ employees) using a Cisco Calling platform that needs to record calls for legal requirements and operator training or just to keep track of important business calls.

## Key features

### CTM

- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Monitoring
- Call Routing
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Computer Telephony Integration
- Customizable Reports
- FCC Compliance
- File Transfer
- IVR
- Lead Generation Software
- Natural Language Processing
- On-Demand Recording
- Performance Metrics
- Queue Management
- Recording
- Voice Mail

### Imagicle Call Recording

- Archiving & Retention
- Automatic Call Distribution
- Call Monitoring
- Call Routing
- Call Tagging
- Call Transcription
- Computer Telephony Integration
- File Transfer
- IVR
- On-Demand Recording
- Performance Metrics
- Queue Management
- Recording
- Voice Mail

## Links

- [View CTM Profile](https://www.capterra.ca/software/152004/call-tracking-software)
- [View Imagicle Call Recording Profile](https://www.capterra.ca/software/153588/http-www-imagicle-com)
- [View Original Comparison](https://www.capterra.ca/compare/152004/153588/call-tracking-software/vs/http-www-imagicle-com)

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