---
description: Compare Marchex vs 3CX. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Marchex vs 3CX Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Marchex \<span\>vs\</span\> 3CX](https://www.capterra.ca/compare/152002/158704/call-analytics/vs/3cx)

# Compare Marchex vs 3CX

Canonical: https://www.capterra.ca/compare/152002/158704/call-analytics/vs/3cx

> Detailed comparison between Marchex and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Marchex | 3CX |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 32 | 465 |
| **Starting Price** | US$0.01 | $350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Marchex

Marchex is a leading provider of call tracking, call analytics and conversational intelligence for businesses that depend on inbound phone calls for revenue.

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## Key features

### Marchex

- API
- Activity Dashboard
- Alerts/Notifications
- CRM Software
- Call Disposition
- Call Recording Software
- Call Reporting
- Call Routing
- Caller ID
- Contact Management Software
- Customizable Reports
- IVR
- Interaction Tracking
- Real-Time Analytics
- Reporting/Analytics
- SMS Messaging
- Third-Party Integrations

### 3CX

- API
- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- CRM Software
- Call Disposition
- Call Recording Software
- Call Reporting
- Call Routing
- Caller ID
- Computer Telephony Integration
- Contact Management Software
- Customizable Reports
- IVR
- Interaction Tracking
- Real-Time Analytics
- Reporting/Analytics
- SMS Messaging
- Third-Party Integrations
- Virtual Extensions

## Links

- [View Marchex Profile](https://www.capterra.ca/software/152002/call-analytics)
- [View 3CX Profile](https://www.capterra.ca/software/158704/3cx)
- [View Original Comparison](https://www.capterra.ca/compare/152002/158704/call-analytics/vs/3cx)

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