---
description: Compare Marchex vs CTM. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Marchex vs CTM Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [Marchex \<span\>vs\</span\> CTM](https://www.capterra.ca/compare/152002/152004/call-analytics/vs/call-tracking-software)

# Compare Marchex vs CTM

Canonical: https://www.capterra.ca/compare/152002/152004/call-analytics/vs/call-tracking-software

> Detailed comparison between Marchex and CTM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Marchex | CTM |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 32 | 150 |
| **Starting Price** | US$0.01 | US$79.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Marchex

Marchex is a leading provider of call tracking, call analytics and conversational intelligence for businesses that depend on inbound phone calls for revenue.

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

## Key features

### Marchex

- 2-Way Messaging
- API
- CRM Software
- Call Disposition
- Call Recording Software
- Call Routing
- Call Tracking Metrics
- Call Transcription
- Campaign Scheduling
- Contact Management Software
- Customizable Reports
- Engagement Tracking
- Keyword Tracking
- Lead Qualification
- Mass Texting
- Real-Time Analytics
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes

### CTM

- 2-Way Messaging
- API
- CRM Software
- Call Disposition
- Call Recording Software
- Call Routing
- Call Tracking Metrics
- Call Transcription
- Campaign Scheduling
- Contact Management Software
- Customizable Reports
- Engagement Tracking
- Keyword Tracking
- Lead Qualification
- Mass Texting
- Real-Time Analytics
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes

## Links

- [View Marchex Profile](https://www.capterra.ca/software/152002/call-analytics)
- [View CTM Profile](https://www.capterra.ca/software/152004/call-tracking-software)
- [View Original Comparison](https://www.capterra.ca/compare/152002/152004/call-analytics/vs/call-tracking-software)

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