---
description: Compare Listen360 vs Viafoura. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Listen360 vs Viafoura Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Listen360 \<span\>vs\</span\> Viafoura](https://www.capterra.ca/compare/151950/191115/listen360/vs/viafoura-community-building-suite)

# Compare Listen360 vs Viafoura

Canonical: https://www.capterra.ca/compare/151950/191115/listen360/vs/viafoura-community-building-suite

> Detailed comparison between Listen360 and Viafoura. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Listen360 | Viafoura |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 56 | 9 |
| **Starting Price** | US$99.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Listen360

Built for franchisors and multi-location brands in wellness, beauty, fitness, and children’s services, Listen360 helps businesses seeking to improve customer satisfaction, manage reputation, and reduc

### Viafoura

Media Publishers, Local \&amp; National News, OTT, Broadcasters, Lifestyle Sites, and major Brands&#10;&#10;Our community platform is best suited for publisher sites with over 10 million monthly page views.

## Key features

### Listen360

- API
- Access Controls/Permissions
- Alerts/Notifications
- Commenting/Notes
- Communication Management
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Data Visualization Software
- Email Reminders
- Feedback Management
- Multi-Language
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Sentiment Analysis
- Social Media Integration
- Third-Party Integrations

### Viafoura

- API
- Access Controls/Permissions
- Alerts/Notifications
- Commenting/Notes
- Communication Management
- Content Management System (CMS) Software
- Customizable Branding
- Data Import/Export
- Data Visualization Software
- Email Reminders
- Feedback Management
- Multi-Language
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Sentiment Analysis
- Social Media Integration
- Third-Party Integrations

## Links

- [View Listen360 Profile](https://www.capterra.ca/software/151950/listen360)
- [View Viafoura Profile](https://www.capterra.ca/software/191115/viafoura-community-building-suite)
- [View Original Comparison](https://www.capterra.ca/compare/151950/191115/listen360/vs/viafoura-community-building-suite)

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