---
description: Compare Listen360 vs Experience.com. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: Listen360 vs Experience.com Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Listen360 \<span\>vs\</span\> Experience.com](https://www.capterra.ca/compare/151950/178112/listen360/vs/socialsurvey)

# Compare Listen360 vs Experience.com

Canonical: https://www.capterra.ca/compare/151950/178112/listen360/vs/socialsurvey

> Detailed comparison between Listen360 and Experience.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Listen360 | Experience.com |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 57 | 89 |
| **Starting Price** | US$99.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Listen360

Built for franchisors and multi-location brands in wellness, beauty, fitness, and children’s services, Listen360 helps businesses seeking to improve customer satisfaction, manage reputation, and reduc

### Experience.com

We offer a unified platform, AI-driven XMP, and data-driven insights to elevate CX, EX, and Reputation, ensuring guaranteed growth.

## Key features

### Listen360

- API
- Access Controls/Permissions
- Customer Experience Management
- Customer Segmentation
- Customizable Forms
- Customizable Templates
- Dashboard Software
- Feedback Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Real-Time Reporting
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis Software
- Third-Party Integrations

### Experience.com

- API
- Access Controls/Permissions
- Customer Experience Management
- Customer Segmentation
- Customizable Forms
- Customizable Templates
- Dashboard Software
- Feedback Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Real-Time Reporting
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis Software
- Third-Party Integrations

## Links

- [View Listen360 Profile](https://www.capterra.ca/software/151950/listen360)
- [View Experience.com Profile](https://www.capterra.ca/software/178112/socialsurvey)
- [View Original Comparison](https://www.capterra.ca/compare/151950/178112/listen360/vs/socialsurvey)

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