---
description: Compare Listen360 vs Trustpilot. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Listen360 vs Trustpilot Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Listen360 \<span\>vs\</span\> Trustpilot](https://www.capterra.ca/compare/151950/169618/listen360/vs/trustpilot)

# Compare Listen360 vs Trustpilot

Canonical: https://www.capterra.ca/compare/151950/169618/listen360/vs/trustpilot

> Detailed comparison between Listen360 and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Listen360 | Trustpilot |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 57 | 1204 |
| **Starting Price** | US$99.00 | US$299.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Listen360

Built for franchisors and multi-location brands in wellness, beauty, fitness, and children’s services, Listen360 helps businesses seeking to improve customer satisfaction, manage reputation, and reduc

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

## Key features

### Listen360

- API
- Customizable Reports
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Visual Analytics

### Trustpilot

- API
- Customizable Reports
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Visual Analytics

## Links

- [View Listen360 Profile](https://www.capterra.ca/software/151950/listen360)
- [View Trustpilot Profile](https://www.capterra.ca/software/169618/trustpilot)
- [View Original Comparison](https://www.capterra.ca/compare/151950/169618/listen360/vs/trustpilot)

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